“Account” means an account (with Thetravelerbooking.com or a Group Company), through which you can book Travel Experiences on our Platform.
“Accommodation” means the provision of an accommodation service by a Service Provider (throughout Section B, “Service Provider” means the provider of the accommodation service).
“Attraction” means the provision of an Attraction service by a Service Provider (throughout Section C, “Service Provider” means the provider of the Attraction service).
“Attraction service(s)” includes, but is not limited to, tours, museums, attractions, activities, and experiences.
“Booking” means the booking of a Travel Experience on our Platform, whether you pay for it now or later.
“Thetravelerbooking.com,” “us,” “we,” or “our” means Thetravelerbooking.com B.V. (for accommodation, flights, or attractions) or Thetravelerbooking.com Transport Limited (for any ground transport service). Corporate contact
“Booking Confirmation” (in the “Car rentals” section) means the confirmation email and coupon we send you, explaining the details of your Booking.
“Booking Network Sponsored Ads” means our program that lets Accommodation Service Providers bid through a third party (Koddi) for their product to appear in second place when your search results are ordered by “Our top picks.”
“Cash Credits” means a benefit with a monetary value that you can “cash out” to the Payment Method that we have on file for you, or put toward the cost of a future Travel Experience.
“Contract of Carriage” means the contract between you and the Service Provider, which deals with your Flight.
“Credits” means a benefit with a monetary value. There are “Cash Credits” and “Travel Credits.”
“Credit Card Cashback” means a benefit with a monetary value that can be cashed out to the credit card that we have on file for you, but can’t be put toward the cost of a future Travel Experience.
“Connectivity Partner” means a company that allows properties and Thetravelerbooking.com to communicate accommodation information and customers’ booking data.
“Currency Conversion Rate” means the rate that we use to convert currency; this is currently the WM/Refinitiv Closing Spot Rate, but this may change.
“Eligible Booking” means a Booking that meets the criteria to qualify for a Reward.
“Flight” means the provision of a flight by a Service Provider (throughout Section E, “Service Provider” means the airline).
“Group Company” means an affiliate of Thetravelerbooking.com – either a direct shareholding of Thetravelerbooking.com or part of the Booking Holdings Inc. group.
“Individual Reward Criteria” means rules that apply to certain Rewards in addition to the general “Rewards, Credits, & Wallet” terms (A13) above.
“Intermediation Contract” (in the “Flights” section) means the contract between you and the Third-Party Aggregator, which deals with the way they arrange your Flight ticket (and, in some cases, any extras) with the airline or another company.
“Main Driver” means the driver whose details were entered during the booking process.
“On-Demand Private Transportation” means a private vehicle that you request when you arrive at the pick-up location (or just before).
“Pay In Your Own Currency” means the payment option that we sometimes offer when a Service Provider doesn’t use your currency. This option lets you pay in your currency instead.
“Payment Method” means the method used to pay for a Booking, which might be a credit/debit card or an alternative payment method.
“Pick-up” (in the “Car rentals” section) means the process at the start of your Rental, when you provide the required ID and other documentation, pay for any fees and additional extras, enter into the Rental Agreement, and collect your car.
“Pick-up Time” (in the “Car rentals” section) means the (local) date and time you’re due to pick up your car, as stated in your Booking Confirmation.
“Pick-up Time” (in the “Private and Public Transportation” section) means the (local) time when a Pre-Booked Private Transportation is due to reach the pick-up location, or when an On-Demand Private Transportation actually reaches the pick-up location.
“Platform” means the website/app on which you can book Travel Experiences, whether owned or managed by Thetravelerbooking.com or by a third-party affiliate.
“Pre-Booked Private Transportation” means a private vehicle that you request at least 2 hours before you arrive at the pick-up location.
“Private Transportation Journey” means the private transportation journey as set out in the Booking (including any changes after the Booking was made).
“Public Transportation” means trains, buses, trams, and other types of public transportation.
“Public Transportation Journey” means the public transportation journey as set out in the Booking (including any changes after the Booking was made).
“Rental” (or “Car Rental”) means the provision of a car by a Service Provider (throughout Section D, “Service Provider” means the rental company that provides the car).
“Rental Agreement” means the contract between you and the Service Provider, which you sign at pick-up. You’ll be provided with a summary of the key terms during the booking process.
“Rewards” means a benefit that you are promised. In most cases, Rewards will be Travel Credits, Cash Credits, a Credit Card Cashback, or a coupon for an item of some kind.
“Service Provider” means the provider of a travel-related product or service on the Platform, including but not limited to the owner of a hotel or other property (for an “accommodation” Booking), a museum or park (for an “attraction” Booking), or a car rental company or airline (for a “transport” Booking).
“Services” (in the “Private and Public Transportation” section) means the provision of a Public Transportation Journey or Private Transportation Journey.
“Terms” means these terms of service.
“Third-Party Aggregator” means a company that acts as either (a) an intermediary between you and the Service Provider or (b) a reseller of the Travel Experience.
“Third-Party Terms” (in the “Flights” section) means both the Intermediation Contract with the Third-Party Aggregator (for the ticket) and the Contract of Carriage with the airline (for the Flight itself).
“Travel Credits” means a benefit with a monetary value that you can put toward the cost of a future Travel Experience, but can’t “cash out.”
“Travel Experience” means one of the travel-related products or services on the Platform.
“Upfront Payment” means a payment that you make when you book a product or service, rather than when you actually use it.
“Wallet” means a dashboard in your Account that shows your Rewards, Credits, and other incentives.
DATE: February 5, 2025